Return & Exchange Policy
- We aim to provide the highest level of service and hope you are happy with your order.
- No returns or exchanges are offered under normal conditions.
- Exchange is only possible in case of a quality issue or wrong size delivered.
- Unstitched collections are not eligible for return or exchange.
- Complaints related to unstitched items must be made within 7 working days of receiving the order.
- Complaints after 7 days will not be entertained.
- Orders placed via Credit Card or Bank Transfer can be cancelled or changed within 48 hours of placing the order.
- If you receive a product with a fault in quality or workmanship, Contact us within 48 hours of delivery.
- Our Quality Control team will review your query.
- If a major fault is found, we may offer an exchange or store credit.
- Customized or discounted items are not eligible for return, refund, or chargeback.