✦ We aim to provide the highest level of service and hope you are happy with your order.
✦ No returns or exchanges are offered under normal conditions.
✦ Exchange is only possible in case of a quality issue or wrong size delivered.
✦ Unstitched collections are not eligible for return or exchange.
✦ Complaints related to unstitched items must be made within 7 working days of receiving the order.
✦ Complaints after 7 days will not be entertained.
✦ Orders placed via Credit Card or Bank Transfer can be cancelled or changed within 48 hours of placing the order.
✦ If you receive a product with a fault in quality or workmanship, Contact us within 48 hours of delivery.
✦ Our Quality Control team will review your query.
✦ If a major fault is found, we may offer an exchange or store credit.
✦ Customized or discounted items are not eligible for return, refund, or chargeback.
