Joy

✦Dry clean only. Do not dry clothes in direct sunlight. Iron the clothes at a moderate temperature. Store the outfit in the garment bag provided.

• We aim to provide the highest level of service and hope you are happy with your order.
• No returns or exchanges are offered under normal conditions.
• Exchange is only possible in case of a quality issue or wrong size delivered.
• Unstitched collections are not eligible for return or exchange.
• Complaints related to unstitched items must be made within 7 working days of receiving the order.
• Complaints after 7 days will not be entertained.
• Orders placed via Credit Card or Bank Transfer can be cancelled or changed within 48 hours of placing the order.
• If you receive a product with a fault in quality or workmanship, Contact us within 48 hours of delivery.
• Our Quality Control team will review your query.
• If a major fault is found, we may offer an exchange or store credit.
• Customized or discounted items are not eligible for return, refund, or chargeback.